Wednesday, April 06, 2011
Framed glass with mosaic kaleidoscope section
I have been known to make a mistake or two with my business. Not being by nature the most organized person around, it is surprising I do not make even more. I try, I really try.
My latest mistake resulted in the creation of the above framed suncatcher. I had made a couple of that style back in late 2010, and a customer fell in love with one of them and asked if she could pay over several months. That was fine with me. Time went by, and she emailed that she was ready to make the final payment. That was great, except I discovered that somehow I had sold it to someone else-- I no longer had it! What a sad day for her, after saving and waiting. I felt terrible.
I offered a refund, or told her that I could try to make a similar one. She opted for the similar one, and I put together three, while I was at it. She was very happy with the replacement for her original one. And now I have two more in my Etsy shop, and on my website.
Happy ending to a sad story.